When will the student be required to upload their custom document?
Custom documents can be accessed automatically when configured in your institution's platform configuration. This can be done for all students, specific, markets, regions, agents etc. or they can be manually requested by a staff member on a case by case basis from the student record.
Note: These requests can be configured to be requested from the student/agent, the agent only or visible to staff only.
*Screenshot displays the 'Custom document request' dropdown in CAS Shield, and an example of where you can find the 'Request custom document' button.
*Screenshot displays an example 'Custom Request Document' upload section on CAS Shield